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Automated Decision Systems

Systems that score, rank or recommend people for jobs, credit or discipline — and the rules that now demand human review, notice to the person affected and records an auditor can trace.

An automated decision system scores, ranks or classifies people and materially shapes outcomes such as hiring, credit, pricing or workplace discipline. New York City, Colorado, California and the European Union now regulate these systems directly, requiring bias audits, plain-language notice, a human who can override the output and records that survive scrutiny.