OpenAI published a page titled "Continuing your ChatGPT experience beyond WhatsApp" on October 21, 2025, noting that due to changes to WhatsApp's policies and terms, ChatGPT will no longer be available on WhatsApp after January 15, 2026. The official migration path is: download the ChatGPT app or use the web client, create and log in to an account, and link your phone number to your ChatGPT account via the link on the 1-800-ChatGPT contact profile in WhatsApp. Existing conversations will then appear in your ChatGPT history.
OpenAI recommends completing the link as soon as possible; after the deadline, WhatsApp will not support chat exports, and chat history will not be automatically transferred. The service will remain available until the deadline, with detailed steps and FAQs available through the Help Center. Multiple media outlets and commentators have indicated that this adjustment is related to policy updates regarding "general-purpose AI chatbots" within the WhatsApp Business API, excluding uses such as enterprise customer service.
Frequently Asked Questions
Q: When will ChatGPT be discontinued on WhatsApp?
A: It will no longer be available after January 15, 2026. It can still be used normally before then.
Q: How to save WhatsApp conversations to ChatGPT?
A: Click the link on the 1-800-ChatGPT contact profile page on WhatsApp to link your phone number with your ChatGPT account. After linking, your historical conversations will appear in your ChatGPT history.
Q: Can I export WhatsApp conversations after the deadline?
A: No. WhatsApp does not support chat exporting, and chat histories not linked before the deadline will not be automatically transferred.
Q: After migration, on which platforms can I continue to use ChatGPT?
A: Official clients such as iOS, Android, Web, and ChatGPT Atlas (macOS).
Q: What policy is this change related to?
A: Media reports and interpretations say that WhatsApp has updated its Business API terms to restrict the use of general-purpose AI chatbots on the platform.
