Gemini can't pull files from Google Drive, and many times it's not that you did it wrong, but that your work or school account didn't have permission. Google's help page is clearly stated: If you're a work or school account and want to upload files from Drive or NotebookLM, your Workspace admin must first enable apps access in Gemini. The official help is Upload and analyse files in Gemini Apps.
First, confirm which account you have
The restrictions for individual accounts and organizational accounts are different. Personal accounts can generally be uploaded directly; However, if the work or school account is not released by the administrator, the Drive option may be directly unavailable, or the import cannot be completed after being connected. Google also clearly states on the page that Drive import requires Keep Activity turned on and Google Workspace connected to Gemini Apps.
If you are an administrator
- Check that Gemini-related app permissions are enabled first.
- Then check if the user account allows you to connect to Workspace.
- Finally, test the Drive import link.
So Gemini's Drive import failed, the core is not the file format, but whether your Workspace permission chain has been opened first.
